Systems thinking and dynamics for decision support

What it covers

This unit introduces you to systems thinking, system dynamics, and decision support as complementary approaches for understanding and addressing complex organisational and socio-technical problems. You will learn how to frame complex decision situations, analyse system structures and dynamic behaviour, and recognise feedback, delays, trade-offs, and unintended consequences. The unit develops your ability to model complex systems, explore alternative interventions, and evaluate possible outcomes to support better decision-making. You will connect systems analysis with the design of decision support approaches that help users monitor situations, compare options, and act on system-level insights. The unit also considers contemporary intelligent decision support, with attention to uncertainty, transparency, stakeholder impacts, and responsible decision-making.

Assessment

When and where