FIN20015 · Swinburne University of Technology
Ethics and Client Relationships
- Credit points
- 12.5
- Level
- 2
- Workload
- ≈ 13 h / week
- Faculty
- Business
What it covers
This unit facilitates students' sound understanding of the fundamental ethical principles, the main ethical issues encountered, and the ethical behaviour support resources available, in professional financial planning services practice. Students are introduced to the profession's ethics regime, exposed to real-life ethical problems and dilemmas, and guided to develop solutions to anticipate and mitigate the consequences of (un)ethical choices and decisions in relevant professional contexts. In the second section of the unit, students learn about the skills and knowledge required for effective communication with clients in the financial planning process. Establishment of an ongoing client relationships based on trust, honesty, empathy, and technical expertise are among the other topics covered in this unit.
Assessment
| Task | Type | Weight |
|---|---|---|
| Assignment | Group | 40% |
| Assessment | Individual | 50% |
| Online Tests | Individual | 30% |
When and where
Not offered in 2027, or offerings not published yet.